Privacy Policy
Welcome to the Hometreat Spa privacy notice.
Effective Date: 18/09/2023
At Hometreat Spa, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our at-home beauty and spa services. By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect various types of personal information when you use our services, including but not limited to:
Contact Information: Your name, address, email address, phone number, and other similar contact details.
Appointment Details: Information about the services you request, appointment times, and location.
Payment Information: Billing information, including credit card or payment account details.
Profile Information: Username, password, and other login credentials.
Communication Data: Your preferences for receiving communications from us.
1.2 Usage Information
We also gather usage information when you interact with our website and mobile application, including:
Device Information: Information about your device, such as the type, model, operating system, and browser.
Log Data: Details of your visits to our website or use of our app, including IP address, access times, pages viewed, and referring website addresses.
1.3 Cookies and Similar Technologies
We use cookies and similar technologies to collect data about your browsing activities on our website and app. You can manage your cookie preferences by adjusting your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision: To provide you with the beauty and spa services you request, including appointment scheduling and payment processing.
Customer Support: To assist with customer inquiries, requests, and support needs.
Communication: To send you important updates, notifications, and promotional materials, where permitted by law.
Improvement: To enhance and improve our services, website, and mobile app.
Security: To protect against fraud, unauthorized access, and ensure the security of our services.
Legal Compliance: To comply with legal obligations and respond to legal requests.
3. Information Sharing
We may share your personal information with:
Service Providers: Third-party service providers who assist us in delivering our services, such as payment processors and appointment management tools.
Legal Compliance: To comply with applicable laws, regulations, and legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
Your Consent: With your consent, we may share information for other purposes not described in this Privacy Policy.
4. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no data transmission over the internet or electronic storage is entirely secure.
5. Your Rights
You have the right to:
Access, correct, or delete your personal data.
Object to or restrict the processing of your data.
Withdraw your consent where processing is based on consent.
Receive a copy of your data or have it transferred to another data controller.
Lodge a complaint with the relevant data protection authority.
To exercise your rights or if you have questions about your data, please contact us at info@hometreatspa.com.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate means.
8. International Data Transfers
We may transfer and process your personal information outside your home country, including to countries that may have different data protection laws. By using our services, you consent to the transfer of your data to such countries and the processing of your data in accordance with this Privacy Policy. We take measures to ensure that international data transfers comply with applicable data protection laws and provide adequate protection for your data.
9. Children's Privacy
Hometreat Spa services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors. If you believe that we have unintentionally collected information from a minor, please contact us immediately, and we will take steps to delete the data.
10. Marketing and Opt-Out Choices
We may send you marketing communications, including newsletters and promotional offers, based on your preferences and where permitted by law. You can manage your marketing communication preferences by the "unsubscribe" link in emails. Please note that even if you opt out of marketing communications, you may still receive transactional or service-related messages from us.
11. Data Subject Rights
As an individual, you have certain rights regarding your personal data.
These rights may include:
Access: You have the right to request access to the personal data we hold about you.
Rectification: You can request the correction of inaccurate or incomplete personal data.
Deletion: You have the right to request the deletion of your personal data under certain circumstances.
Restriction: You can request the restriction of processing your personal data in certain situations.
Data Portability: You may request a copy of your data or its transfer to another data controller.
Withdraw Consent: If processing is based on your consent, you have the right to withdraw it at any time.
To exercise these rights or if you have questions about your data, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.
12. Data Breach Notification
We have implemented measures to safeguard your data. In the unlikely event of a data breach that could result in the unauthorized disclosure of your personal information, we will take appropriate steps to mitigate the breach and, if required by law, notify you and relevant authorities as soon as feasible.
13. Contact Us
If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us using the following contact information:
Email: info@hometreatspa.com
We are committed to addressing your inquiries and requests promptly.
14. Governing Law and Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of Cyprus. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Cyprus.
15. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. The "Effective Date" at the top of this page indicates when the Privacy Policy was last updated. We encourage you to review this Privacy Policy periodically. Any material changes will be communicated through our website or other appropriate means.
By using Hometreat Spa's services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. We appreciate your trust in Hometreat Spa and are dedicated to protecting your personal information.
Who we are
Suggested text: Our website address is: https://hometreatspa.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.