Effective Date: 18/09/2023

At Hometreat Spa, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our at-home beauty and spa services. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect
1.1 Personal Information We may collect various types of personal information when you use our services, including but not limited to: Contact Information: Your name, address, email address, phone number, and other similar contact details. Appointment Details: Information about the services you request, appointment times, and location. Payment Information: Billing information, including credit card or payment account details. Profile Information: Username, password, and other login credentials. Communication Data: Your preferences for receiving communications from us.
1.2 Usage Information We also gather usage information when you interact with our website and mobile application, including: Device Information: Information about your device, such as the type, model, operating system, and browser. Log Data: Details of your visits to our website or use of our app, including IP address, access times, pages viewed, and referring website addresses.
1.3 Cookies and Similar Technologies We use cookies and similar technologies to collect data about your browsing activities on our website and app. You can manage your cookie preferences by adjusting your browser settings.

2. How We Use Your Information We use the information we collect for various purposes, including: Service Provision: To provide you with the beauty and spa services you request, including appointment scheduling and payment processing. Customer Support: To assist with customer inquiries, requests, and support needs. Communication: To send you important updates, notifications, and promotional materials, where permitted by law. Improvement: To enhance and improve our services, website, and mobile app. Security: To protect against fraud, unauthorized access, and ensure the security of our services. Legal Compliance: To comply with legal obligations and respond to legal requests.

3. Information Sharing We may share your personal information with: Service Providers: Third-party service providers who assist us in delivering our services, such as payment processors and appointment management tools. Legal Compliance: To comply with applicable laws, regulations, and legal requests. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction. Your Consent: With your consent, we may share information for other purposes not described in this Privacy Policy.

4. Data Security We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no data transmission over the internet or electronic storage is entirely secure.

5. Your Rights You have the right to: Access, correct, or delete your personal data. Object to or restrict the processing of your data.
Withdraw your consent where processing is based on consent.
Receive a copy of your data or have it transferred to another data controller.
Lodge a complaint with the relevant data protection authority.
To exercise your rights or if you have questions about your data, please contact us at info@hometreatspa.com.

6. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate means.

8. International Data Transfers We may transfer and process your personal information outside your home country, including to countries that may have different data protection laws. By using our services, you consent to the transfer of your data to such countries and the processing of your data in accordance with this Privacy Policy. We take measures to ensure that international data transfers comply with applicable data protection laws and provide adequate protection for your data.

9. Children's Privacy Hometreat Spa services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors. If you believe that we have unintentionally collected information from a minor, please contact us immediately, and we will take steps to delete the data.

10. Marketing and Opt-Out Choices We may send you marketing communications, including newsletters and promotional offers, based on your preferences and where permitted by law. You can manage your marketing communication preferences by the "unsubscribe" link in emails. Please note that even if you opt out of marketing communications, you may still receive transactional or service-related messages from us.

11. Data Subject Rights As an individual, you have certain rights regarding your personal data.
These rights may include:
Access: You have the right to request access to the personal data we hold about you.
Rectification: You can request the correction of inaccurate or incomplete personal data.
Deletion: You have the right to request the deletion of your personal data under certain circumstances.
Restriction: You can request the restriction of processing your personal data in certain situations.
Data Portability: You may request a copy of your data or its transfer to another data controller.
Withdraw Consent: If processing is based on your consent, you have the right to withdraw it at any time.
To exercise these rights or if you have questions about your data, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.

12. Data Breach Notification We have implemented measures to safeguard your data. In the unlikely event of a data breach that could result in the unauthorized disclosure of your personal information, we will take appropriate steps to mitigate the breach and, if required by law, notify you and relevant authorities as soon as feasible.

13. Contact Us If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us using the following contact information: Email: info@hometreatspa.com
We are committed to addressing your inquiries and requests promptly.

14. Governing Law and Jurisdiction This Privacy Policy is governed by and construed in accordance with the laws of Cyprus. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Cyprus.

15. Updates to the Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. The "Effective Date" at the top of this page indicates when the Privacy Policy was last updated. We encourage you to review this Privacy Policy periodically. Any material changes will be communicated through our website or other appropriate means.

By using Hometreat Spa's services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. We appreciate your trust in Hometreat Spa and are dedicated to protecting your personal information.