FAQs
All your favourite treatments at home
General
Which areas do you serve?
Currently we proudly serve clients in Nicosia, including the surrounding area. We aim to be able to serve soon, Larnaca, Limassol, Pafos, and Famagusta province. Our goal is to bring beauty and wellness services to your doorstep all across Cyprus, making us your reliable beauty partner wherever you are.
Why should I choose you?
We care deeply about your needs and value your time, that’s why our team of experienced professionals makes it a priority to treat every customer as an individual and tailor each session to suit you perfectly. We are committed to providing exceptional beauty and wellness services. Our team of experienced professionals is dedicated to ensuring you have a relaxing and enjoyable experience in the comfort of your own space.
But is it the same?
It’s better! It’s your familiar spa, just at the comfort of your home, hotel room, airbnb, or yacht. Plus, there is no need for you to pack your things and leave straight after your beauty session or that soothing massage you just had. Relax, enjoy a hot tea or a nice cup of coffee and extend that levitating feeling for the longest possible. When you are ready and you feel like it you can get up, after all you are at your own place.
How do you vet your therapists?
Our therapists undergo a rigorous selection process, including background checks, certifications, and interviews. We only work with skilled professionals who meet our high standards for service quality and professionalism, and genuinely care about your well-being.
Do I need to provide anything for the treatments?
Typically, you don't need to provide anything. Our mobile beauty therapists will arrive fully equipped with all the necessary supplies and products for your chosen treatments. However, for hygiene reasons, we kindly ask our customers to provide their own towels. We also may need to request access to an electricity socket or running water.
Can I make a group booking?
Yes, we offer group bookings for events, parties, or special occasions. Please contact us to discuss your group's needs, and we'll customize a plan to accommodate you.
Can I request a specific therapist for my beauty treatment?
We aim to accommodate requests for specific therapists whenever possible. Please inform us of your preference when making your booking, and we'll do our best to fulfil your request.
How much notice do you need to make a booking?
We recommend booking your beauty treatment in advance to secure your preferred date and time. However, we also accept last-minute bookings based on therapist availability.
Can I make regular bookings?
Absolutely! We encourage you to explore our exclusive membership plans. By becoming a member, you can enjoy the convenience of regular bookings with added benefits. Our membership plans offer flexibility, cost savings, and priority scheduling, ensuring that you can maintain your beauty and wellness routine seamlessly. To learn more about our membership options and their advantages, please visit our Membership Page or contact us for personalized assistance.
How do I pay for the booking?
We offer the convenience of online payments as well as cash payments to make your booking process seamless. You can securely pay for your beauty treatments using trusted online payment platforms such as JCC and PayPal, or opt for the flexibility of paying in cash. These options provide a hassle-free experience, ensuring your peace of mind. When you make your booking, simply choose your preferred payment method.
What are your working hours?
Our working hours are from 8am to 10pm Monday through Sunday. We offer flexibility to accommodate early morning and late evening appointments, ensuring accessibility for our clients.
What is your cancellation policy?
Our cancellation policy allows for cancellations or rescheduling up to 24 hours in advance of your scheduled appointment. Cancellations made after this deadline may be subject to a cancellation fee.
How are my personal data handled?
We take your privacy seriously and adhere to strict data protection regulations. Your personal data is handled with the utmost care and is not shared with third parties without your consent. You can review our privacy policy on our website for more details.
Massage
Will the massage bed fit in my home?
Typically, our massage beds are designed to fit comfortably in most homes. However, it's always a good idea to ensure there's enough space in your chosen area before the therapist arrives. Clearing any clutter and creating a peaceful ambiance can enhance your massage experience.
How should I prepare for my massage?
To make the most of your massage, hydrate well before your session, shower to ensure cleanliness, avoid heavy meals right before the appointment, and communicate any specific preferences or concerns with your therapist.
What should I wear for my massage?
It's best to wear comfortable, loose-fitting clothing. Many people prefer to disrobe completely for their massage, but you can undress to your comfort level. Rest assured, your therapist will maintain your privacy and only uncover the areas being worked on.
Do you take specific requests for disability or injuries?
Absolutely, we're here to accommodate your needs. Please inform us of any disabilities, injuries, or specific concerns when booking your massage. This way, we can tailor the session to your requirements and ensure your comfort and safety throughout the treatment.
Nails
Do I need to provide anything for my nail treatment?
No, you don't need to provide anything. Our mobile nail technician will arrive fully equipped with all the necessary tools and a wide selection of nail polish colours for your treatment.
Which brand of gel do you use?
We use high-quality gel polish from trusted brands known for their durability and vibrant colours. Specific brand names may vary based on our technician's expertise and product availability.
How long will the gel polish last?
Soft Gel polish typically lasts around 2 to 3 weeks without chipping or fading, depending on your nail care routine and daily activities. And Hard Gel polish typically lasts around 4 to 5 weeks without chipping or fading. Our technicians ensure proper application to maximize the longevity of your gel polish.
How do I remove gel polish?
We recommend professional removal to prevent damage to your natural nails. Our technicians can safely and gently remove gel polish using specialized products and techniques during your next appointment.
How long will a classic manicure/pedicure last?
A classic manicure and pedicure typically last around 1 to 2 weeks, again depending on your daily activities and nail care routine. Regular maintenance, such as nail filing and applying clear topcoat, can extend the lifespan of your manicure or pedicure.
Hair - Coming Soon
How should I prepare for my hair appointment?
To make the most of your hair appointment, ensure your hair is clean and free from heavy products, if you have specific hairstyle preferences or reference images, have them ready for discussion with your stylist, and clear a suitable space in your home for the appointment.
Do I need to wash my hair?
Whether or not you should wash your hair before the appointment depends on the specific service you're receiving. Your stylist will provide guidance prior to your appointment. In some cases, having clean, dry hair is preferred for certain styles, while for others, having slightly dirty hair can enhance the hold and texture of the final result.
Will there be a mess to clear up?
Our stylists are trained to minimize any mess during your appointment. They typically bring protective covers for the floor and surrounding area. Any stray hair clippings or product residue will be cleaned up before they leave, leaving your space as tidy as when they arrived.
Lashes & Brows
Do I need to provide anything for my appointment?
Typically, you don't need to provide anything. Our mobile lash and brow technician will arrive fully equipped with all the necessary tools and products required for your appointment. However, if you have specific preferences or concerns, feel free to discuss them with your technician.
How long do I have to wait until I get my lash lift wet?
Your technician will provide specific aftercare instructions, but generally, it's advisable to avoid getting your eyelash lift wet for at least 24 to 48 hours after the treatment to allow the lifting solution to fully set.
Is eyebrow tinting safe?
Yes, eyebrow tinting is considered safe when performed by a trained and experienced technician. It involves applying a specialized tint to the eyebrows to enhance their colour and shape.
How long does eyebrow tinting take to do and is it permanent?
Eyebrow tinting is a relatively quick process, usually taking about 15 minutes. It's not permanent and typically lasts for a few weeks, gradually fading as your eyebrow hairs naturally shed.
Does eyebrow tinting cause hairloss?
Eyebrow tinting is not known to cause hair loss. It's a surface treatment that dyes the existing eyebrow hairs and doesn't affect hair growth or the hair follicles.
Makeup
What make up services do you offer
We offer a wide range of makeup services, including bridal makeup, special occasion makeup, and creative and themed makeup looks. Whether you're preparing for your wedding day or a fun night out, we have the perfect makeup solution for you.
Do you use specific makeup brands or products?
Yes, we use high-quality, professional-grade makeup products and brands to ensure a flawless and long-lasting finish. Our makeup artists are wellversed in a variety of brands and will select the best products to suit your skin type and preferences.
Can I request a specific makeup look?
Absolutely! We encourage you to share your desired makeup look or any inspirational images you have in mind. Our makeup artists are skilled in creating customized looks tailored to your vision and personal style.
How should I prepare for my makeup appointment?
We recommend having a clean and moisturized face when our makeup artist arrives. If you have your own specific skincare products or makeup preferences, please inform your makeup artist during your consultation.
Will my makeup last throughout the event?
Yes, we use high-quality makeup products and techniques to ensure your makeup stays fresh and long-lasting throughout your event. However, it's important to note that various factors, such as environmental conditions and personal habits, can also affect makeup longevity.
Baby Massage
What is baby massage, and what are its benefits?
Baby massage is performed exclusively by the caregiver, under the direct instructions of the skilled baby massage therapist. It is a gentle and nurturing practice where a caregiver massages their baby’s skin and muscles. Baby massage can promote relaxation, improve sleep, aid digestion, provide relief from colic and teething discomfort, and helps create a stronger bond between you and your baby.
At what age can I start massaging my baby?
Baby massage can begin as early as the first few weeks of life. However, it's essential to use gentle and appropriate techniques for newborns and consult with a paediatrician if you have any concerns.
Do I need to provide anything for my baby's massage session?
Our mobile baby massage instructor will bring all the necessary supplies, including baby-safe oil or lotion. However for hygiene reasons we kindly ask to provide a soft mat or blanket for your baby's comfort and a clean towel.
How long does a baby massage session last?
Baby massage sessions usually last around 60 to 90 minutes. However, the duration can vary based on your baby's comfort and attention span.
Is baby massage safe for all infants?
Baby massage is generally safe for most infants. However, it's essential to communicate any specific concerns or medical conditions your baby may have with our instructor before the session. They can tailor the massage to ensure it's safe and suitable.
What should my baby wear during a massage session?
Your baby can wear a diaper or be undressed down to their diaper, depending on your preference and your baby's comfort. The instructor will work with your chosen attire to ensure your baby is cozy throughout the session.
Will I learn how to perform baby massage?
Our instructor will teach you the techniques during the session, empowering you to continue the practice at home and strengthen the bond with your baby. Our baby massage sessions are designed to be educational and interactive, with a focus on empowering caregivers. During the sessions, the primary goal is to teach parents and caregivers how to safely and effectively massage their own baby. This approach ensures that the caregiver gains the necessary skills and confidence to provide nurturing touch and promote their baby's well-being through massage. It's a valuable bonding experience that you can continue at home with your little one.
How often should I schedule baby massage sessions?
The frequency of baby massage sessions is flexible and depends on your preferences. Most parents choose to have the full set of four sessions to feel comfortable and confident to massage their baby on their own. However, it can vary based on yours and your baby’s needs. Some parents and baby’s require more sessions than others.
